Specialty Pharmacy Program
24/7 support means you are never alone on your journey
More than a pharmacy
Specialty medicine and personalized support to help you manage your condition, live better and stay healthy.
The St. Vincent Charity Medical Center Specialty Pharmacy Program helps patients and providers manage chronic and complex diseases that require specialized therapies and customized pharmacy services.
Our goal is to help guide patients through their medication journey to ensure effective, safe, and timely administration.
The program offers 24/7 support, so you are never alone in your journey. We do this by facilitating medication access for specialty medications and working as a financial advocate for our patients.
The Specialty Pharmacy Program is a free service offering to patients receiving specialty medications from our pharmacy. Our clinical care team will thoroughly educate you on all medications, including administration techniques, side effects, and drug interactions.
We will proactively contact you to assist with refill reminders and provide on-going adherence support. We offer fast, free home delivery along with the option of picking up your specialty medication from the Specialty Pharmacy location.
To begin using our Specialty Pharmacy or to transfer your prescriptions, call us at (216) 592-2800.
What to expect
Benefit Coordination & Financial Assistance
We are your financial advocates. Our team will help you every step of the way from insurance authorizations and co-pays to enrolling you in funding assistance programs. Our reimbursement specialists are experts at navigating through financial paperwork and finding ways to help ensure your medications are available.
Timely Refills & Prescription Monitoring
Our team of clinical experts will contact you about your medications so you don’t experience a lapse in your treatment which could lead to problems. We will coordinate our efforts with your healthcare provider so you experience the best possible outcomes from your therapy.
Free Medication Delivery & Supplies
We can send all medications and supplies to your home free of charge. Our goal is to make sure you have your medication in-hand so you can start it as quickly as possible and avoid any interruptions in therapy. We want to make getting your medicine easy and convenient for you.
PROVIDING CARE FOR SPECIALIZED DISEASE STATES
Asthma & Allergy
Growth Hormone Deficiencies
Irritable Bowel Disease
Solid Organ Transplant
Pulmonary Arterial Hypertension (PAH)
OUR PHARMACY CARE TEAM
St. Vincent Charity Medical Center Specialty Pharmacy Program’s care team is made up of clinical pharmacists, benefit coordinators, technicians, and patient care coordinators specially trained in your condition.
We are here for you 24/7 to answer questions about your medication or condition. We offer support by:
- Helping you manage side effects
- Reminding you when it’s time for a refill
- Confirming your dosage and medication schedule
- Educating you on how and when to take your medication
- Providing drug administration training
- Making sure you receive your medication
- Addressing treatment concerns
- Answering your questions
ST. VINCENT CHARITY MEDICAL CENTER SPECIALTY PHARMACY PROGRAM
ST. VINCENT CHARITY MEDICAL CENTER OUTPATIENT PHARMACY
SPECIALTY PHARMACY PROGRAM
2351 East 22nd Street,
Cleveland, Ohio 44115
Located on 1st floor near Health Care Clinic
To begin using our Specialty Pharmacy or to transfer your prescriptions, please contact us at (216) 592-2800.
Hours: Monday – Friday; 8:30 a.m. – 5 p.m.