Quality and Patient Safety
The Institute of Medicine has outlined six aims of quality care that most hospitals follow. The six aims and what they mean for patients are:
- Safe: Care should be provided so that patients do not suffer harm.
- Effective: Your care should follow the most effective and up-to-date guidelines for care.
- Efficient: We should be good stewards of your resources and provide you care that is cost-effective.
- Timely: We should provide you care as soon as possible without long waits or delays in receiving care, service or results.
- Patient-centered: Your care should revolve around you and respect your wishes and put you in control.
- Equitable: It is our mission to care of everyone, regardless of race, gender, income or any other demographic factors.
Linda Foy, Infection Prevention and Control Practitioner, ICP
Director of Patient Safety
How are we doing?
If you have a patient safety complaint or question, please contact our Quality Department at email@example.com. You can also call, 216.241.6256.
You have the right to direct any concerns about safety or your care to anyone you believe appropriate.
You also have the right, if you choose, to contact the Ohio Department of Health, The Joint Commission, or if you are a Medicare beneficiary, you may contact the Peer Review Organization, KePRO, Inc.
The contact information is found at The Joint Commission.
June 4, 2018
St. Vincent Charity Medical Center’s Dr. Bernard Stulberg recently became the first orthopedic surgeon in the country to perform total knee revision surgery utilizing the latest GPS technology. The procedure marks a breakthrough in knee revision surg ...continue readingRead More
February 23, 2018
Earlier this week, St. Vincent Charity Medical Center was honored to host Bishop Nelson Perez of the Catholic Diocese of Cleveland. While visiting the hospital, Bishop Perez met with Sister Judith Ann Karam CSA, congregational leader of the Sisters o ...continue readingRead More
February 23, 2018
Dr. Ted Parran, associate medical director of Rosary Hall at St. Vincent Charity Medical Center, recently spoke with the Springfield News-Sunabout the growing number of cash-only opioid treatment centers. A nationally renowned expert in addiction med ...continue readingRead More
January 18, 2018
Through St. Vincent Charity’s Clinical Pastoral Education Program, founded in 2000, the hospital is educating and fostering a new generation of hospital chaplains to tend to the spiritua ...continue readingRead More
June 16, 2017
Dr. Bernard Stulberg recently became the first orthopedic surgeon in the world to use the newly released TSolution One only active robotic system to perform a successful total hip replacement surgery. This technology enables a surgeon-controlled robo ...continue readingRead More