Patients and Visitors

As we continue to face the COVID-19 pandemic, the ongoing safety of patients, caregivers and our communities remains our top priority. Visitors to the medical center (those who are not patients or employees) will continue to be limited to allow for a safe, yet compassionate care environment. These steps are intended to keep our caregivers and patients as safe as possible while also recognizing the value visitors bring to patients.

At this time we are not allowing visitors for inpatient or overnight stays in the medical center. 

End-of-life situations will be handled on a case-by-case basis. We want to treat every patient with compassion and dignity. Please check with the patient care team for more details.

Staying Connected

Communicating with loved ones and friends is an important part of a patient’s healing journey. St. Vincent Charity Medical Center is encouraging and helping hospital patients communicate electronically or by phone with loved ones and friends. Video chat, voice and texting options are great alternatives and help patients and loved ones feel connected. Should patients desire to visit others virtually and lack the equipment to do so (e.g. smartphone or tablet device), please let the patient care team know so we may help you with devices and technical support.

St. Vincent Charity Medical Center appreciates your help in protecting our community from the transmission of COVID-19. We all hold an important public health responsibility in supporting the rules and recommendations set forth by the CDC, local health departments and health care facilities.

If you have a question about our visitation guidelines, please contact your doctor’s office directly or call 216.241.6201.

Visitors at St. Vincent Charity Medical Center

At this time we are not allowing visitors for inpatient or overnight stays in the medical center. 

End-of-life situations will be handled on a case-by-case basis. We want to treat every patient with compassion and dignity. Please check with the patient care team for more details.

Staying Connected

Communicating with loved ones and friends is an important part of a patient’s healing journey. St. Vincent Charity Medical Center is encouraging and helping hospital patients communicate electronically or by phone with loved ones and friends. Video chat, voice and texting options are great alternatives and help patients and loved ones feel connected. Should patients desire to visit others virtually and lack the equipment to do so (e.g. smartphone or tablet device), please let the patient care team know so we may help you with devices and technical support.

St. Vincent Charity Medical Center appreciates your help in protecting our community from the transmission of COVID-19. We all hold an important public health responsibility in supporting the rules and recommendations set forth by the CDC, local health departments and health care facilities.

If you have a question about our visitation guidelines, please contact your doctor’s office directly or call 216.241.6201.

Parking

Visitor parking is available in the lot directly across from the hospital’s main entrance on East 22^nd Street. This lot is adjacent to the Medical Office Building. There is a walkway bridge connecting to the hospital over East 22^nd that is accessible through the Medical Office Building. Daily parking fees apply.

Valet

When you arrive at the hospital for surgery, we know it can be hectic. Our valet parking services takes one thing off your mind—parking your car. For your convenience, valet parking service is available Monday through Friday from 5:30 a.m. to 7 p.m. Operated out of the main lobby of the hospital, the service is accessible from the drive in front of the hospital off of Community College Avenue. Cost is $6. Handicapped parking is available through Valet Service.

For any comments or questions about valet parking at St. Vincent Charity Medical Center, please contact:

Parking Services
216.241.8937

VISITING HOURS 

We know that family and friends are important to the healing process. That's why we encourage family involvement in support of our patients. Daytime and evening visits are encouraged.  

Specialized unit visiting hours are arranged on an individual basis. Please speak with the nurse.

CAFETERIA HOURS 

The cafeteria is located on the first floor of the medical center. Menus for the day and week are posted just outside the cafeteria.

We offer an assortment of options for all tastes, including the Live Well program that provides healthier menu options at each meal. Look for the heart symbol for those items that have:

• Less than 5g of saturated fats
• 0 Trans Fat
• Less than 525mg of sodium for entrees
• Less than 410mg of sodium for side dishes/desserts
• Less than 8g of added sugar
• Wholegrain

HOLIDAY HOURS

In observance of the holiday on Wednesday, July 4, 2018, St. Vincent has holiday hours in several departments:

• Admitting department hours will be shortened to 7:00 a.m. to 3:30 p.m. All patients with direct admission should go to the emergency department for registration purposes after 3:30 p.m. on July 4th. The admitting department will reopen with normal business hours on July 5th at 6:00 a.m.
• Scheduling department, cashiers office and financial counseling office will be closed on July 4th and will resume normal business hours on July 5th.
• Outpatient pharmacy will be closed on July 4th. The pharmacy will reopen July 5th at 9:00 a.m.
• Rosary Hall’s outpatient department on 2W will be closed July 4th.