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The importance of clear, plain communication is something that federal health and human service agencies are championing in addition to St. Vincent Charity’s local efforts. Below are some resources and presentations for providers and consumers.


Contact us at if you have questions or would like to become involved with health literacy initiatives in Ohio.


Agency for Healthcare Research and Quality

Questions are the Answers
Asking questions and providing information to your doctor and other care providers can improve your care. Talking with your doctor builds trust and leads to better results, quality, safety, and satisfaction.

Health Literacy Universal Precautions Toolkit

American Medical Association

Health literacy information and provider toolkit

Centers for Disease Control: Health Literacy: Accurate, Accessible and Actionable Health Information for All

Health Literacy: the capacity to obtain, process, and understand basic health information and services to make appropriate health decisions.

Healthy People 2020

Health Communication and Health Information Technology

Institutes of Medicine

10 Attributes of a Health Literate Organization

National Institutes of Health

Clear Communication: A NIH Health Literacy Initiative


Health Literacy: What is it, What to do about it, Why is it Important? By Karen Komondor and Richard Peterson

Baby Basics: Bringing Health Literacy to Pregnant Women through Community Partnerships, By Angela Newman-White, Cuyahoga County Board of Health

Foundation Support of Health Literacy, by Heather Torok, Saint Luke's Foundation

"What Did the Doctor Say? : Advancing Health Literacy Through Joint Commission Standards and Initiatives, By Christina Cordero, Ph.D., The Joint Commission

KEYNOTE: "The National Action Plan as a Tool for Health Literacy Progress in Ohio," by Cynthia Baur, Ph.D., U.S. Department of Health and Human Services, Centers for Disease Control

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