We’re under construction this summer on East 22nd Street and Community College Avenue. No one enjoys changes to traffic patterns or the sight of orange barrels. But we’re pretty excited about the projects happening around us. We are fortunate to be in lock-step with the city of Cleveland’s renaissance. While the traffic delays can be frustrating, the $4.3 million construction also represents vital investment in our Campus District and in the Central Neighborhood.
The evolution of St. Vincent Charity Medical Center began a few years ago as we set about a deliberate plan to recruit physicians, strengthen key services and grow our business. We’ve made extraordinary strides financially and programmatically. As we wind down our yearlong 150th anniversary celebration, we’re transitioning into our next exciting growth phase: expanding into an integrated medical campus in the heart of the city. Look for upcoming announcements next month about plans to improve our patient and visitor experience.
Just as Cleveland is getting recognized for its renaissance, so, too, has St. Vincent Charity. I am pleased to share some of the recent accolades that have come our way:
The Center for Medicare and Medicaid Services (CMS) released its first-ever hospital ratings and St. Vincent Charity Medical Center was one of a handful in Northeast Ohio to achieve a 4-star rating.
The Hospital Compare star ratings relate to patients’ experience of care (those surveys you’re asked to complete by phone) at almost 3,500 Medicare-certified acute care hospitals. The ratings are based on data from the Hospital Consumer Assessment of Healthcare Providers and Systems Survey (HCAHPS) measures that are included in Hospital Compare. HCAHPS has been in use since 2006 to measure patients’ perspectives of hospital care, and includes topics like:
• How well nurses and doctors communicated with patients
• How responsive hospital staff was to patient needs
• How clean and quiet hospital environments were
• How well patients were prepared for post-hospital settings
This speaks to the tremendous effort our caregivers and physicians deliver daily to our patients. We are proud that our patient satisfaction scores consistently rank above the 80th percentile. That success is built on the efforts of everyone involved in the patient experience.
Our own Dr. Leslie Koblentz was named the Mental Health Professional of the Year by the Alcohol Drug Addiction and Mental Health Services (ADAMHS) Board of Cuyahoga County! Dr. Koblentz was recognized for dedicating her career to the public mental health system and her outstanding ability to collaborate with various systems to ensure that people living with mental illness receive the best treatment and recovery supports available.
Sister Judith Ann Karam, CSA, was installed on June 8 as the Board Chair of the Catholic Health Association (CHA), the nation’s largest group of health care providers dedicated to advancing Catholic health ministry in the United States. Sister’s leadership and understanding of health care as a ministry is an example to us all. We are proud that her voice will lead the discussion on a national stage.
The Center for Bariatric Surgery here at St. Vincent Charity was recently named an Aetna Institute of Quality® Bariatric Surgery Facility for treating individuals living with morbid, or extreme, obesity. Aetna recognizes hospitals and facilities in its network that offer specialized clinical services for certain health conditions that consistently delivering evidence-based, safe care.
In this month’s issue of Cleveland magazine, we have a number of Top Docs including: Deborah Blades, neurosurgery; Lou Keppler, orthopedics; Greg Louis, ophthalmology; Audley Mackel, orthopedics; Joy Marshall, family medicine; Rob McLain, orthopedics; David Perse, general surgery; Keyvan Ravakhah, internal medicine; Robert Richardson, neurology; Samuel Salamon, ophthalmology; William Wiley, ophthalmology; and Muhammed Zahra, cardiology.
We will keep moving forward thanks to the generous support of our board, leadership, physicians, donors, caregivers—and you!
As always, thank you for your support.
David F. Perse, MD
President and CEO