The Deaf Access Program

Welcoming all individuals who are D/deaf or hard of hearing

Effective communication with your doctor and your medical care team is very important to your good health. For individuals who are D/deaf or hard of hearing, St. Vincent Charity Medical Center ’s Deaf Access Program provides important communication tools from the front door and throughout your visit to the Hospital.

Through the Deaf Access Program, St. Vincent Charity Medical Center ’s team of doctors, nurses and support staff have the training and tools to communicate with individuals who are D/deaf or hard of hearing, providing patients with access to:

  • 24-hour, on-staff interpreting
  • Video relay
  • Assistive listening devices, including portable TTYs and amplifiers
  • Lighted sensors in inpatient rooms to alert D/deaf patients when someone is about to enter
  • ADA-compliant technology in inpatient rooms
  • Deaf-friendly point-of-access signage

For more information, contact:

Jean M. Mendis
Deaf Access Coordinator
Jean is fluent in American Sign Language.
Email: Jean.Mendis@stvincentcharity.com

Videophone/Voice: 216.370.7318

TTY: 216.363.2517

The Deaf Access Program is funded through a generous grant from the Mount Sinai Health Care Foundation and additional support from the Bruening Foundation and Catholic Campaign for Human Development, Catholic Relief Services.

Center of Excellence